General Policy
At FunLingua, we strive to provide the highest quality language learning experience. If you are not satisfied with your course, we offer a 100% money-back guarantee within the first two weeks or two lessons (individual or group) of your enrollment.
Refund Process
To request a refund, please contact our customer support team within the specified timeframe. You will need to provide your order number and reason for the refund request. We will process your refund as soon as possible, and the funds will be returned to your original payment method.
Exceptions
- Missed Lessons: Refunds will not be issued for missed lessons due to the student’s absence or cancellation.
- Completed Courses: Refunds will not be issued for completed courses.
- Promotional Offers: Refunds for courses purchased with promotional discounts or coupons may be subject to additional terms and conditions.
Additional Information
- Transfer of Lessons: If you are unable to complete your course within the specified timeframe, you may be eligible to transfer your remaining lessons to a future session.
- Changes to Courses: We reserve the right to make changes to our courses as needed. If significant changes are made, we will notify you in advance.
Please note that this refund policy is subject to change. We encourage you to review our website for the most up-to-date information.
If you have any questions or concerns, please do not hesitate to contact our customer support team (info [ AT ] funlingua [ DOT ] net).